WTBBL Staff Member's Knowledge, Creativity Recognized with Library Service Award

RALEIGH, N.C. -- Keystone Systems is pleased to announce Amy Ravenholt, Assistant Program Manager, Washington Talking Book & Braille Library (WTBBL), as the recipient of the 2014 Julie Klauber Award. Library staff members honored with this annual national award must provide noteworthy service to their library and community and use KLAS (Keystone Library Automation System) to perform their daily job responsibilities.


Danielle Miller, Director & Regional Librarian, WTBBL, says Ravenholt “exemplifies knowledge, expertise, and creativity that benefit our patrons and all aspects of library services.” “She is kind and patient and makes learning new processes and technologies fun.”

Miller says Ravenholt’s position and expertise as WTBBL’s KLAS Administrator enhances the library’s overall service. As an example of her creativity, Miller cites Ravenholt’s project “to use tablet computers running KLAS to streamline some of the circulation procedures that were cumbersome with desktop computers on carts. She worked closely with Keystone and our local IT department to make this happen and it has been a huge benefit to our circulation process.”

According to Ravenholt, this year’s award is an acknowledgement of all of the work WTBBL’s circulation and advisory staff do with KLAS. “They identify the problems, they help develop and test solutions, and they use the software to its fullest extent every day.”

Ravenholt’s recognition includes a trip to the 2014 KLAS Users' Conference in Boston, MA (http://www.klasusers.com/index.php/events/klas-users-conference/2014-klas-users-conference), where she will be recognized for her outstanding service to WTBBL and its patrons.  Keystone Systems, CEO, Kay Holloman will present the award June 17 during a special ceremony.

“It means I get to go to conference and geek out with people who care about what I care about,” says Ravenholt. “We use specialized software to get our readers the books they want as fast as possible.  We make a lot of patrons happy on a daily basis, and the conference is the place to be to find out how to do that even better.

“As a long term and active user of KLAS, Amy is well deserved for the award,” says Holloman. “We believe she will become an even more valuable supporter of KLAS and the KLAS Users community.

About the Julie Klauber Award:
The annual Julie Klauber Award recognizes outstanding and dedicated library staff that work with KLAS in their daily job functions and provide exceptional service to their library and the community in the spirit of Julie Klauber. Klauber was a national expert and leader on disability issues. She served as the director of Talking Books Plus library in Suffolk County, NY, and authored several articles on library resources and services for people with disabilities. The award recipient receives a trip to the annual KLAS Users’ Conference provided by Keystone Systems, Inc.

About Keystone Systems:
Keystone Systems, Inc., a leading provider of accessible library software since 1983, provides software and service solutions to libraries with complex demands. Keystone developers have created a powerful, yet elegant library automation system, which has the flexibility to meet specific needs of special, academic, and public libraries. For more information about Keystone Systems or KLAS, visit www.klas.com.

NCTechNews is published by Innovative Public Relations, Inc. (www.innovativepublicrelations.com), a Triangle-based consultancy providing PR and media relations services to help clients achieve their business development and organizational goals. NCTechNews supplements quality reporting provided by respected media outlets throughout North Carolina and the United States.