FTC Warns Small Businesses: Don't Open Email Falsely Claiming to be From FTC

WASHINGTON, D.C.--The Federal Trade Commission is warning small businesses that an email with a subject line “Pending consumer complaint” is not from the FTC. The email falsely states that a complaint has been filed with the agency against their company. The FTC advises recipients not to click on any of the links or attachments with the email. Clicking on the links may install a virus or other spyware on the computer.


The FTC’s advice: Delete the email. For more information on malicious software (malware), visit www.OnGuardOnline.gov/malware.

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The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, visit the FTC’s online Complaint Assistant or call 1-877-FTC-HELP (1-877-382-4357).

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