Cicero Discovery™ Verified Citrix Ready®

CARY, N.C.--Cicero Inc. (OTCBB: CICN), a leader of Desktop Activity Intelligence and improvement solutions to allow companies to "Discover Your Potential"™, today announced that Cicero Discovery has been verified as Citrix Ready®. The Citrix Ready program helps customers identify third-party solutions that are recommended to enhance virtualization, networking and cloud computing solutions from Citrix. Cicero Discovery completed a rigorous verification process to ensure compatibility with Citrix XenApp®, providing confidence in joint solution compatibility.


Cicero Discovery is an agile and easily configurable tool to collect activity and application performance data and track business objects across time and multiple users, as well as measure against defined expected business process flow, for either analysis or to feed a third party application. Cicero Discovery gathers data about user activities: the business processes they follow, the applications they run and how those applications are used, and the computer and network performance details. This data can be collected and stored centrally and can be tracked both in real-time and for historical reporting. In the case of Citrix XenApp environments, Cicero Discovery provides an unprecedented level of integration such that all applications can be monitored, whether run within the local desktop environment, a full Citrix desktop environment or as individually published applications from one or more Citrix servers.

Cicero customers and partners are using Cicero Discovery to:

    Identify process bottlenecks and target areas for automation
    Measure idle time, time spent on certain processes, and repetitive and manual tasks
    Monitor and control for compliance issues such as PCI, HIPAA and other business rules
    Identify data entry issues and training deficiencies
    Identify and achieve maximum potential for business processes
    Measure application and network performance to identify areas of improvement

"As a member of the Citrix Ready program, we are able to offer customers solutions that combine Cicero Discovery with Citrix XenApp," said John Broderick, CEO at Cicero. "By working closely with trusted partners like those found in the Citrix Ready partner ecosystem, we continue to provide a better way for companies to discover their potential in reducing costs and improving productivity."

About Citrix Ready
Citrix Ready is an end-to-end partner program that showcases and recommends third party products, solutions and services demonstrating compatibility with Citrix Application Delivery Infrastructure. Through the Citrix Ready program and Citrix Ready Xchange Marketplace, users can quickly and easily find solutions recommended by Citrix that are trusted to enhance Citrix offerings. Leveraging its industry leading alliances and partner eco-system, Citrix Ready showcases over 20,000 products and solutions designed to meet a variety of business needs. Learn more at www.citrix.com/ready.

About Cicero Inc.
Cicero® provides desktop activity intelligence and improvement software that enables companies to monitor people, processes, and technology, to identify areas for improvement, and to implement change using existing technologies. Cicero Discovery™ is used to collect any activity and track business objects across time and across multiple users as well as support big data initiatives by capturing the customer journey at various touch points within an organization. Cicero XM® improves contact center and back office performance by integrating, automating, and presenting information. Cicero EDGE™ further addresses challenges of security, compatibility, and usability at the fraction of time and cost as other approaches by delivering integrated enterprise mobility. Cicero helps customers such as Nationwide and UBS perform to their potential and rapidly build enterprise value by reducing cost, improving operations and increasing employee productivity. Learn more at www.ciceroinc.com.